Customer support is a service provided by a company to assist its customers with their inquiries, complaints, and issues related to its products or services. Customer support can be provided through various channels such as phone, email, chat, social media, or a help desk on the company’s website. A good customer support team is trained to listen to the customers’ concerns, provide accurate information, offer solutions to their problems, and ensure customer satisfaction. Effective customer support is essential for building trust and loyalty among customers, improving the company’s reputation, and increasing customer retention.